One of the MANY differences between us and our competitors is that we service all our chairs. We do not send you off to a random dealer, in hopes that they will repair your chair, and do it in as little time as possible.

We are a company owned and operated by disabled people, and each of us has a horror story of dealer keeping our chairs for MONTHS and MONTHS!

We work directly with our customers (which we consider to be part of the FOLD & GO Family) to help them get their chair repaired within 1-2 weeks, not months.

When you need a repair we FIRST schedule a “Skype Video Repair Call“. During this call 99% of any issues can be resolved. After the call if you need a warranty part, we ship it direct to you.

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Benefits of OUR Repair Services:

Our innovative design gives our customers the ability to switch out 90% of the affected part themselves (no handy man skills required)

Professional, courteous, and trained FOLD & GO technicians

Excellent Customer Service AFTER the purchase

Constant communication during the repair process

Most replacement parts can be purchased directly form our website

We make it easy to fix your FOLD & GO Electric Wheelchair with our state-of-the-art automated repair service plus fast UPS shipping to get your repair parts delivered to your door now.

If you are not physically able to replace the part by turning a screw, or a bolt…NO PROBLEM. For those type of repairs that require more than replacing a bolt or screw, we can have your chair shipped to our warehouse in Texas. Our repair team will get your chair back up and running with 1-2 business days, and then have your chair shipped back to you.

Due to it’s innovative design, most repair parts can be easily replaced by the customer, a family member, relative or friend using the tool kit that comes with your chair.

How to Create a Free Skype Account

Need a Repair

Please complete the repair form below to have your wheelchair parts submitted for repair or replacement.
  • We will call you through Skype so we can use the video to troubleshoot your chair in your own home or while traveling the world.
  • Provide the order number so when can find your purchase information.
  • Please check the box that best represents the area of your wheelchair that needs to be repaired.
  • Please explain in more detail what is going on with your chair and what needs to be repaired.
  • Please upload images or video of the repair needed. This will help us troubleshoot the problem, and get us a better idea of how to correct your issue.
    Drop files here or
    Accepted file types: jpg, gif, png, pdf, bmp, img, jpeg, jpg, mp4, mp4, m4v, mp4v, mov, mov.

TERMS AND CONDITIONS OF USE
Welcome to our online store. We are pleased to provide you with the goods and services described in this site subject to the following conditions. If you visit or shop at this site, you accept these conditions. Please read them carefully. In addition, when you use any current or future options on this site, you also will be subject to the guidelines and conditions applicable to such service or business.

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YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. This site does not sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use this site only with involvement of a parent or guardian. We, our dealers, and our affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. NEITHER WE NOR OUR DEALERS MAKES ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE AND OUR DEALERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE, ITS SERVERS, OR EMAIL SENT FROM US, OUR DEALERS, OR AFFILIATES FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE, OUR DEALERS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

SITE POLICIES, MODIFICATION, AND SEVER-ABILITY
Please review our other policies posted on this site. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.