Name: FOLD + GO Ark550®
SKU: ARK550
Availability: OutOfStock

Description

Michele Klein, FOLD & GO Wheelchairs founder, using her chair at Steamboat

📍 Michele Traveling in Colorado

The Inventor — In Her FOLD & GO

“I build chairs that show up — and stay quiet about it.”

A Letter From The Founder

Hi — I’m Michele, the inventor of the Ark550®.

I’ll be honest with you. The folding bariatric wheelchair market has been one of medical equipment’s quietest failures. The chairs that exist are clinical, unattractive, and visibly engineered like an apology. They strain under load. They tip on hills. They wear out fast. And the companies that sell them treat the buyer like a weight limit instead of a person.

So we built the Ark550 the way we wish someone had built one for our customers years ago. A chair that does its job and stays quiet about it. Magnesium frame, sealed electrical system, all-terrain tires, hills, weather, cruise ships, theme parks — same engineering we’ve shipped to 80,000+ FOLD & GO customers over the last 11 years. Just sized correctly for the body sitting in it.

We’re in Austin, Texas. We answer our own phones. Many of us use FOLD & GO chairs ourselves. The person you talk to when you call about Ark550 will treat you like a customer planning their next trip — not a weight class.

Every Ark550® that ships from our warehouse is backed by our 3-year warranty. If anything ever goes wrong — at any point in the next three years & beyond — we’re here. That’s the promise.

Welcome to the FOLD & GO Family. I’m so glad you found us.

Michele Klein

CEO & Founder · FOLD & GO Wheelchairs®

After You Click “Add To Cart”

Here’s exactly what to expect.

As wheelchair users ourselves, we also take this opportunity to walk you through what to expect with shipping, setup, and how to best maintain and care for your new chair. It’s all about making sure you feel confident and excited about your purchase from day one! Here’s the real timeline from order day to riding day.

Day 1

Order Confirmed

You’ll get a confirmation email and text message with your order number. Our Austin Team reviews every Ark550® order personally — no auto-pilot. You’re in trusted hands.

Day 2

LIVE – Order Verification

One of our Team Members will Call you to confirm your shipping address, contact details before your Ark550® ships to ensure everything is accurate.

Day 2–3

Ships from Austin, TX

Your chair leaves our warehouse in Texas via UPS, fully assembled, batteries charged and ready to ride. You’ll get tracking number via email the moment it ships.

Day 4-6

Arrives at your Door

No Assembly Needed. Unbox & Unfold, and you’re ready to explore in your new ride. From beginner to expert power chair users, want some Driving Tips? Call us — happy to help.

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30-Day Return Window

You have 30 Days to Decide.

If the Ark550® isn’t the right fit for you, you have 30 days from delivery to request a return. We want you in the right chair — even if it’s not ours. Here’s exactly how the return process works so there are no surprises:

What to Know Before You Return

✓ Original Packaging Required

Keep the original FOLD & GO box and white foam liner — we ship in custom packaging and need it back for safe transport.

✓ 10% restocking fee

An industry low restocking fee applies to all returned wheelchairs.

✓ Return Shipping & Handling: $200

$100 return shipping + $100 processing fee. We arrange UPS pickup at your door.

✓ Honest Condition Assessment

We inspect every return. Any damage, dents, or wear from your time with the chair is deducted from your refund.

What is Not eligible for return: chairs purchased through insurance, medical reimbursement, grants, or as gifts; chairs purchased for use as a 30-day rental; chairs with bent frames or modifications. Affirm financing returns have an additional $180 finance fee.

Read the Full Return Policy →

our virtual service pit crew

What that actually means for you.

Peace of mind after the purchase. Need parts or service or repairs? Here’s what to expect:

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A real human, fast

Call us. Most issues get diagnosed by a FREE Video Call with our Austin Service Team. Turn Around time is 24-48 Hours…NOT months like local repair shops.

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Parts ship from Texas

Not overseas. Not a third-party warehouse. If a part needs to come to you, we have it already in stock, UPS Ground shipping to receive in 2–3 business days.

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We back it personally

Michele’s name is on the patent. Our team stands (and sits) behind every chair we build. See full warranty terms →

📞 Talk to a Real Person

Prefer to order over the phone? We’d love to help.

Our Austin Team is a phone call away Monday through Friday. The person you talk to either uses a wheelchair, or has spent years building wheelchairs alongside people who do. No call centers. No scripts.

📞 512-817-FOLD (3653)

Open Monday–Friday · 9:00am – 5:00pm CT · Austin, Texas

Weight	125 lbs
Dimensions	41 × 32 × 18 in

Call Us: 512-817-FOLD (3653)

FOLD + GO Ark550®

Description