Insurance

WE OFFER TWO METHODS TO GET YOUR INSURANCE TO COVER OUR CHAIRS. YOUR PERCENTAGE OF COVERAGE IS THE SAME FOR EITHER OPTION.

Medical Insurance Claim

TYPICAL TIME FRAME: 6-8 Months

We can bill over 2,500 insurance providers from National providers like Aetna, Cigna, BCBS, Humana, and UHC, to smaller regional providers in local areas. We work with you EVERY step of the way to get our chair covered by your insurance.

Why does an Insurance Claim take 6-8 months to process?

Insurance Providers are trying to determine IF you really need a folding electric wheelchair. Providers may ask you for the following during the lengthy claim process: copy of medical records, doctor’s letter of recommendation, doctor’s prescription, prior authorization, a home evaluation, a physical therapists evaluation, a need’s assessment, or have you try a manual wheelchair for 30-days, etc. Completing all these tasks takes time to schedule, execute and repost back to your insurance, which is why the time frame is months and not days.

Do I need a Doctor's Prescription?

Yes, your Doctor will need to write you a script for a “Folding Electric Wheelchair”. Make sure your Doctor includes ALL your Diagnosis Codes on that script. Some Diagnosis Codes do not qualify for an electric wheelchair. So make sure you list everything that is going on with your condition on that script.

Do I need Prior-Authorization?

That depends on how your insurance policy is structured. Most policies do not required prior-authorization for claim amounts under $5,000. To be on the safe side, call your insurance provider to ask them if your policy requires it.

What is your NPI?

NPI #: 1316489412

Medical Reimbursement

TYPICAL TIME FRAME: 7-10 Days

As a registered provider for over 2,500 companies we can help you fast track your claim. We create all the claim paperwork for you, so your chair ships tomorrow and your insurance payment arrives in days, not months like a traditional claim.

Why does Medical Reimbursement only take 7-10 days to process?

People DO NOT buy wheelchairs for fun! We purchase certain types of wheelchairs out of necessity. During a traditional claim process your Insurance Provider is trying to decide if you need our wheelchair. Medical Reimbursement tells your insurance provider the exact type of wheelchair you want to help make your life easier.

We will create the Medical Reimbursement Paperwork for you. Then you will submit that paperwork after you purchase to your Insurance. We will also EDI (electronically batch) our side of that paperwork to your Insurance. Once your Insurance has both sides of the paperwork, they will send you a reimbursement check within 7-10 days.

Do I need a Doctor's Prescription?

No, you spending your hard earned dollars on an electric wheelchair proves medical necessity.

Do I need Prior-Authorization?

That depends on how your insurance policy is structured. Most policies do not required prior-authorization for claim amounts under $5,000. To be on the safe side, call your insurance provider to ask them if your policy requires it.

What is your NPI?

NPI #: 1316489412

SELECT THE INSURANCE OPTION THAT BEST FITS YOUR NEEDS