512-817-FOLD (3653) Support@FoldandGoWheelchairs.com

One Stop Repair & Service

NO WAITING MONTHS FOR A REPAIR - NO HIDDEN REPAIR COSTS - NO DEALERS

FREE VIDEO REPAIR CALL - USE YOUR SMARTPHONE TO VIDEO CHAT WITH US

WE SERVICE & REPAIR OUR CUSTOMER'S CHAIRS - ANYWHERE IN THE WORLD

REPAIR Request

One of the MANY differences between us and our competitors is that we service all our chairs. We do not send you off to a random dealer, in hopes that they will repair your chair, and do it in as little time as possible. We work directly with our customers (which we consider to be part of the FOLD & GO Family) to help them get their chair repaired within days, not months. If you are having any issues with your chair, please complete the form below so we can it fixed ASAP.

CUSTOMER NAME: (required)*
First Last
PHONE NUMBER:
ADDRESS YOUR CHAIR WAS SHIPPED TO: (required)*
Street Address City State / Province / Region ZIP / Postal Code Country
ORDER DATE:
If you don't remember the Order Date, then just put Today's Date.
Date Format: MM slash DD slash YYYY
ORDER EMAIL ADDRESS: (required)*
Enter Email Confirm Email
ORDER NUMBER:
Provide the order number so when can find your purchase information. If you don't remember the Order Number, then just put IDK.
AFFECTED AREA: (required)*
Please check the box that best represents the area of your wheelchair that needs to be repaired.
- Main Frame
- Rear Motor ONLY
- Front Caster Wheels
- Battery/Battery Cables
- Joystick/Cables
- Wearing Parts: Tires
- Soft Goods: Cusions
- Accessories
- General Nuts & Bolts
ADDITIONAL REPAIR NOTES: (required)*
Please explain in more detail what is going on with your chair and what needs to be repaired.
UPLOAD VIDEO/IMAGES OF THE AFFECTED PART: (required)*
Please upload images or video of the repair needed. This will help us troubleshoot the problem, and get us a better idea of how to correct your issue.
Drop files here or

Accepted file types: jpg, gif, png, pdf, bmp, img, jpeg, jpg, mp4, mp4, m4v, mp4v, mov, mov.

BOOK YOUR OWN VIDEO REPAIR CALL - WE WORK AROUND YOUR SCHEDULE

After you submit the “Repair Request” you will be immediately redirected to schedule your Video Repair Call with us. You can book a Video Call as early as Tomorrow! You pick the day and time that works best with your busy schedule. We will look at the pictures and videos you submitted on the repair form, so we know exactly how to fix your issues during the Video Call.